Hello, my friend! How are you? If you're out of time or "in a rush", go to the last paragraph of this text for a fast answer.

In times of immediate responses and connection 24 hours a day, talking about long-term transformation is a risk! But… we believe you can (and must!) dream big, and make a daily effort to get better every day. This is our mission - seeing you speaking English and being a Leader wherever you go. "The 5 Essential People Skills" was written by Dale Carnegie and its goal is to improve your people skills. In other words, to improve your relationships at work and at home.

Dale Carnegie presents 5 conversation tools to improve your communication:

1- Stick to the facts: before going to the feelings, stick to what happened or what didn't happen;

2- Share the feelings you get from the facts: express your excitement or disappointment;

3- Share your experience: show how things can get better and the paths you've taken;

4- Define what you want: show what you want to be done now. Suggest the action you desire;

5- Include a benefit-oriented conclusion: show the benefits to the other party.

By doing the basic things. They seem obvious but a lot of people miss them and, therefore, opportunities. Stick to the facts, share your feelings and experiences, define what you want and show the benefits people will receive if they follow your suggestion. "It's so simple and logical, yet very few people are able to discover it on their own". What's a hard topic to discuss? Comment here and see you next class!